Category: Dynamics 365

How To Update An Opportunity From Opportunity Close And Send An Email on Opportunity Close, Using MS Flows? (No Code Solution)

Hello Readers & Viewers

In this video, i am showing ‘How to send an email with information from Opportunity Close form, using MS Flows?’. This flow will also help you to update opportunities from opportunity close form, it’s the same concept.

Many of you might know that using the native workflow functionality of Dynamics 365 you can’t achieve this; as ‘opportunity close’ is not in the entity list of workflows. Opportunity close is a type of activity and ‘Activities’ are also not available in the workflow entity list except for a few common one’s like calls, email, tasks, appointments etc.

Doesn’t matter, does it?

With Microsoft Flows you can achieve this and you can do things like:

  • Send an email on opportunity close
  • Send an email on opportunity close with information from opportunity close form
  • Update an opportunity from opportunity close form

We used to do all this with a plugin earlier and now its so easy.

Watch the video here:

Hope it helps!

Happy CRMing!

 

Patient Management App

Hello Readers

In this blog, I am going to show you how you can utilise Power Platform and quickly create an app for your clinics. I have used both Canvas and Model driven App. Let’s have a look:

Canvas App

This app is made of 9 screens:

  • Home Screen
    • Patient’s Home Screen
      • Patient Registration Screen
      • Book a Consultation
    • Doctor’s Home Screen
      • My Patients
      • My Consultations
        • Consultation Details
        • Add Prescriptions

Some screenshots from the app:

                                    Home                                          Patients Home 

 

                       Doctors Home                                           Adding Prescription

                      My Consultations                              My Patients

Note: Video coming soon so you can see the entire app working. Keep an eye on YouTube

Features of the app:

  • Allow patient registration at the clinic reception
  • Allow patients to book consultations at the clinic reception
  • Allow Doctors to look at their Consultations for the day
  • Allow Doctors to add prescriptions
  • Allow Doctors to send prescription to patients via email (checkbox)
  • Allow Doctors to send Medical Certificate via email (checkbox)
  • Allow Doctors to send prescription to the pharmacy of patient’s choice (on demand only)

Model Driven App

This app is made of the following components:

Clinic Management (Dashboard)

Screen Shot 2019-09-11 at 1.13.19 pmScreen Shot 2019-09-11 at 1.13.40 pm

Screen Shot 2019-09-11 at 1.13.59 pm

Screen Shot 2019-09-11 at 1.14.13 pm

Patients (Contacts)

Screen Shot 2019-09-11 at 1.18.18 pm

Pharmacies (Accounts)

Drugs & Dosage (Products)

Consultations (Appointments)

Screen Shot 2019-09-11 at 1.15.44 pm

Prescriptions (Custom)

Screen Shot 2019-09-11 at 1.49.49 pm

Features of the app:

  • Track your patients at one place
  • Track the performance of your clinic with dashboards
  • Add medicines to the catalogue on the go
  • Track history of patients prescriptions
  • Store copies of Medical Certificate and prescriptions without scanning (Word Templates)
  • *Extension: Use MS Flows to convert documents to PDF
  • Set up email templates for regular communication with your patients

 

Hope it helps!

Happy CRMing!

 

Make A Better First Impression With Visitor Sign In App (PowerApps)

Hello Readers

This is a quick blog to let you know about my give away app. This app will help you in the following:

  1. Tracking visits to specific centre facility
  2. Creating Visitors
  3. Create Visits on your mobile and get rid of your notebook
  4. Market membership and other services to visitors based on visit trends

You no longer need to print or file papers for a visitors sign in or entry. You can even extend it to a level that employees can be informed of the visitor.

Github: https://github.com/diyd365/Visitor-Register-PowerApps-

In order to consume the App, you will need to follow the steps below:

Step 1: Install the Model Driven App solution to your D365 CE environment. This includes:

Entity Views Forms
Contact (OOB) Member/Visitor (Custom) Member Visitor (Custom)
Visits (Custom) Active and Inactive Visits
Facility/Equipment (OOB) All All

One Dashboard- Visitor Management

Screen Shot 2019-08-16 at 2.23.57 pm

Screen Shot 2019-08-16 at 2.25.18 pm

Step 2: Import the PowerApps to your make.powerapps.com environment. This includes:

Screen Components
Entry Screen Visit form
Success Success and Navigate back
New Visitor Contact form

Camera

Profile Pic

Screen Shot 2019-08-16 at 3.22.43 pm

Here’s a short video:

Hope it helps!

Happy CRMing!

Do not create a lead or a contact in Dynamics 365 before you try the Business Card Scanner…

Hi Readers and Viewers

This video is just to show you the ‘Business Card Scanner’ functionality, coming up in Wave 2 release. This was available with AI Builder in canvas apps but with wave 2 we will get this within Dynamics 365.

Note: it’s currently only available for US and EU instances.

Hope it helps!

Happy CRMing!

The Secrets of Dynamics 365 Wave 2

Hello Readers and Viewers

In this post/video we are uncovering new features of Dynamics 365 expected to release in October 2019 (Wave 2). Please watch:

Note: The audio got a bit messy in between don’t know the reason; but you’ll understand, I am sure 🙂

Hope it helps!

Happy CRMing!

How To Use The Invisible ‘Embed Media’ Button On Knowledge Articles To Insert A YouTube Video

Hello Readers and Viewers

In this video I will show you how to embed media in a Knowledge Article. This doesn’t require you to know HTML. (Another No code solution).

Here’s the invisible ‘Embed Media’ button:

Screen Shot 2019-08-10 at 4.16.48 pm.png

Here’s the video for you.

Hope it helps!

Happy CRMing Guys!