About the Author

Welcome to my blog!

And thank you for taking out the time to read my bio.

Most of my experience is in Dynamics 365 Customer Engagement and Power Platform with almost 10 years of consulting and implementation experience.

Exploring social media now, to reach more people and contribute to the community. Here to share my ideas with the community. I try to avoid customisation and share solution which can be achieved via configuration. Yes I am about #thenocodeway and If you’re the same, don’t forget to subscribe to my blog and YouTube channel.

As a MS Dynamics CRM Consultant my professional experience comprises of handling MS Dynamics CRM 4.0, 2011, 2013, 2015, 2016 and D365 CE.
Most of my work experience is in Business Analysis and Consulting around Microsoft Dynamics CRM (D365 CE) but have also worked in other domains. I am certified by Microsoft as a MCSE Business Applications.

As part of my projects, I have worked in following industries:

• Manufacturing & Distribution
• Financial Services (Banking, Insurance & Superannuation)
• Pharma
• Healthcare
• Building & Construction (Landscaping)
• Software Sales
• Point of Sale Applications
• Hospitality
• Business Supplies & Equipment
• Shipping/Port Authorities (Federal Government)
• State Government

Proven success in working closely with the Technical Team and Sales/BD Team and help in closing deals.

Tools I Use

  • D365 CE
  • Power Apps
    • Canvas Apps
    • Model Driven Apps
  • Power Automate (Microsoft Flow)
  • Power Apps Portals
  • Power Virtual Agents
  • AI Builder
  • QNA Maker

Willing to learn new tools & technology and keep expanding my skill set.

Website: https://diyd365.com/
YouTube Channel: DIY D365

Happy CRMing!!

Prashant Shukla

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