Agent, Power Virtual Agent – Episode 5: Step by Step Authentication

Hello Everyone

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This episode of Power Virtual Agents (PVA) is about how to authenticate users in your PVA.

This is #thenocodeway to leverage the power platform. Following steps are required:

  • Go to Manage and click ‘Authentication’
  • Pre-filled and optional fields on the authentication form:
    • Service Provider
    • Scopes
  • Copy information from for the following fields:
    • Authorisation URL query string template – ?client_id={ClientId}&response_type=code&redirect_uri={RedirectUrl}&scope={Scopes}&state={State}
    • Token URL query string template “?”
    • Refresh URL query string template “?”
    • Refresh body template -refresh_token={RefreshToken}&redirect_uri={RedirectUrl}&grant_type=refresh_token&client_id={ClientId}&client_secret={ClientSecret}
    • Scope list delimiter “,”
    • Token body template -code={Code}&grant_type=authorization_code&redirect_uri={RedirectUrl}&client_id={ClientId}&client_secret={ClientSecret}
  • Azure portal– App registration
  • Register App and get your Client ID
  • Remaining fields for authorisation configuration
    • Authorisation URL template- Overview>>Endpoints>>OAuth2.0 authorisation endpoint 2.0 (copy)
    • Token URL template-Overview>>Endpoints>>OAuth2.0 token endpoint 2.0 (copy)
    • Refresh URL template- same as token URL template
    • Scope- Your DB URL/user_impersonation

Video here:

Hope it helps!

Stay safe!

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