Business Process Flows in Dynamics 365-Part I

Business Process Flows have been an integral part of Dynamics CRM since version 2013. We should use Business Process Flows, if we want Users to follow same set of activities while executing a sales or service process (or may be a defined type of sales or service) while interacting with clients. What’s new?? Designer Trigger … Continue reading Business Process Flows in Dynamics 365-Part I

All you need to know about Dynamics 365 (Useful URLs/Weblinks)

Microsoft has recently (1st Nov 2016) announced the availability of Dynamics 365. This is a huge step and exciting too. With the launch of Dynamics 365 all CRM & ERP related apps (on cloud) will be accessible from one portal. In this blog, I will be taking you through all you need to know about … Continue reading All you need to know about Dynamics 365 (Useful URLs/Weblinks)