Tag: featured

Agent, Power Virtual Agent- Episode 2: Understanding Topics

Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This episode of Power Virtual Agents (PVA) is about understanding 'Topics' in PVA. This is for us #nocodemonkeys to leverage the power platform. Following is covered in the video: What are topics?How do you want the conversation... Continue Reading →

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Agent, Power Virtual Agent- Episode 1: Getting Started

Hello Everyone Hope you're all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This episode of Power Virtual Agents (PVA) is about how to get started? https://youtu.be/JrX2K4_81RE This is going to be a short episode as Microsoft makes it easier to build chatbots for people who don't know programming... Continue Reading →

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Agent, Power Virtual Agent- New Series

Hello DIY Fam It's been a while since I made my last video, 3 weeks and 3 days to be precise. With what's going on currently in the world, I thought it might be a good time to learn about the new member of Power Platform together. Yes, the Power Virtual Agents. New series coming... Continue Reading →

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Dynamics 365 Wave 1 2020 Release|Customer Service

Hi Everyone Following topics from wave 1 2020 customer service are covered in this video: Timelines How to enable wave 1 update? Customer Service •Agent productivity enhancements to knowledge capabilities •Configure case resolution page •Enhancements in case routing rules •Enhancements in queue page •Modern email experience •New work hour calendar in service scheduling •Rich text... Continue Reading →

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Dynamics 365 Wave 1 2020 Release|Sales

Hi Everyone Following topics from wave 1 2020 sales are covered in this video: Timelines How to enable wave 1 update? Forecasting •Flexible column modeling •Support different organizational structure •Benefit from quota management •Advanced filtering •Security modeling to meet business needs •Forecast adjustments •Responsive forecasts grid •Edit participating records inline •Pipeline visualization •Near real time... Continue Reading →

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Plot Multiple Map Points In Power Apps (Canvas Apps) with Dynamic Filters

Hi Everyone In this vlog we will see how to see multiple points/pushpins on a map in canvas app. As always, this is a no code solution and fairly basic. I have came across this requirement so many times in Dynamics 365 for e.g. show all customers on a map or contacts on a map... Continue Reading →

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Sharing my MVP Award with you!

Hi Everyone A huge thank you to all for supporting me by watching my videos, subscribing to my channel and blog. it couldn't have been possible without your support and that's why I decided to share my MVP award with you by unboxing it together. I received the notification of my award via email on... Continue Reading →

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How to fix the subgrid in Dynamics 365 UI?

Hello Readers This blog is part of my quick tip series and will be short. if you're struggling with the responsive subgrid in Dynamics 365 and want to permanently fix it, regardless of the screen resolution/zoom or device; here's the solution: Look at the problem first- Sub-grid 1-You see a sub-grid like this: Sub-grid 2-And... Continue Reading →

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#TGIF Episode 8: Top Reasons to Use Power Automate (Power Automate vs Dynamics 365 Workflows)

Hi Readers and Viewers Merry Christmas and a very Happy New Year! Thanks for your support in 2019 🙂 In this video, we will look at the top reasons for you to start using Power Automate. Also, this is the last episode of the series so I thought what's better than a comparison. If you... Continue Reading →

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#TGIF Episode 7: Using Power Automate (Microsoft Flow) Mobile App To Build A Flow

Hi Readers and Viewers In this blog & video, we will look at the ease of using 'Power Automate' Mobile App. First half of the blog talks about the app structure and components/features available (Almost everything is available) Second half of the blog includes a video where I am demonstrating the app and also create... Continue Reading →

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