Hello Everyone
Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
This episode of Power Virtual Agents (PVA) is about understanding ‘Topics’ in PVA.
This is for us #nocodemonkeys to leverage the power platform. Following is covered in the video:
- What are topics?
- How do you want the conversation to play out is completely dependent on how you are authoring topics. This is the core of your bot.
- Authoring Topics
- Create a topic
- Design the conversation path
- Trigger phrases
- Suggest topics
- Nodes and it’s types
- Show a message
- Ask a question
- End the conversation
- Call an action
- Go to another topic
- System Fallback
- When your bot is unable to determine the intent of the user
See you in the next episode.
Hope it helps!
Stay safe!
DIY D365 